Water bill assistance available to residents impacted by COVID-19, Indio Water Authority customers can apply in person at March 6 event

INDIO – Indio Water Authority and the City of Indio have partnered with United Way of the Desert on a new program to help customers who are suffering financially because of the pandemic.

Indio Water Authority Helps COVID-impacted PatronsThe Help 2 Others COVID-19 Water Bill Assistance Program provides grants to eligible residents who have fallen behind on their water bills. The grants are available to IWA residential customers with past due water bills issued between April 1, 2020, and December 31, 2020.

Customers interested in applying for the grants in person can stop by a pop-up event at Indio Water Authority, 83101 Avenue 45, on Saturday, March 6, from 10 a.m. to 2 p.m. United Way of the Desert staff will be on hand to help customers fill out applications and submit the required documentation.

“We know COVID-19 has been a huge strain on people across the city who have lost their jobs or had their hours cut,” said Indio Mayor and Water Authority President Elaine Holmes. “Partnering with United Way of the Desert to offer a helping hand will allow a number of families to catch up on bills and at least get some relief during this very difficult time.”

Applicants must demonstrate the loss of work, a reduction of income, health impact or other documentation connecting their need to COVID-19.

Customers who are unable to attend the in-person event can find documentation requirements, full program details and apply online by clicking here or calling 760-766-2603 between 8 a.m. and 5 p.m. Monday through Friday.

Applications are being accepted through March 15. Grant amounts will vary depending on need and the number of applicants. Due to the limited funding available, applicants are not guaranteed to receive assistance from this program.

Image Sources

  • Help 2 others: City of Indio
  • Indio Water Authority: City of Indio